1. Information We Collect
We collect personal information such as your name, contact details, payment information, and other data necessary for processing bookings, property transactions, and food orders.
We may also collect non-personal data such as your IP address, device information, and browsing behavior through cookies and tracking technologies.
2. How We Collect Information
We collect information directly from you when you make a booking, submit an inquiry, or place a food order. Additionally, we may use cookies and tracking technologies to gather information about your usage of the website.
3. Use of Information
Your personal information is used to process hotel bookings, property inquiries, and food orders, provide customer service, and send you promotional messages (with the option to opt-out).
We may use your data for targeted marketing and improving user experience across our platform.
4. Data Security
We use encryption, secure servers, and other measures to protect your personal data from unauthorized access and misuse. Only authorized personnel have access to your data.
Regular security audits are conducted to maintain the highest level of security.
5. Sharing of Information
We may share your personal information with third-party service providers, such as payment processors, hotel partners, property agents, and delivery services, to facilitate our services.
We will never sell your personal information to third parties. Your data may also be shared to comply with legal obligations or in case of business transfers such as mergers or acquisitions.
6. Children’s Privacy
We do not knowingly collect personal data from children under the age of 13. If we learn that we have inadvertently collected such data, we will take immediate steps to delete it.
7. Your Rights and Choices
You have the right to access, update, and delete your personal information. You may also opt-out of marketing communications at any time by following the instructions in the emails we send.
To exercise your rights, please contact us using the details below.
8. Third-Party Websites
Our website may contain links to third-party websites. We are not responsible for their privacy practices and encourage you to read their privacy policies before providing any personal information.
9. Data Retention
We will retain your personal information only for as long as necessary to fulfill the purposes for which it was collected or as required by law. After this period, your data will be securely deleted.
10. Changes to this Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated "Last Updated" date. Please review this policy periodically to stay informed about how we are protecting your data.
11. Contact Us
If you have any questions or concerns about our Privacy Policy or wish to exercise your rights, please contact us at:
Email: [email protected]
Phone: +91-7895602026
Address: 301, Shree B.S. Complex, Raman reti, Vrindavan-281121, Mathura (UP)